/* ===================== VARIABLES ===================== */
:root{
  --blue:#2563eb;
  --blue-bright:#3b82f6;
  --cyan:#22d3ee;
  --navy:#0b1e3b;
  --navy-2:#0f2547;
  --ink:#10233f;
  --muted:#64748b;
  --line:#e6ecf5;
  --bg:#ffffff;
  --bg-soft:#f3f7ff;
  --radius:18px;
  --radius-sm:12px;
  --shadow:0 22px 50px -24px rgba(15,37,71,.30);
  --shadow-sm:0 12px 30px -18px rgba(15,37,71,.25);
  --grad:linear-gradient(90deg,var(--blue),var(--cyan));
  --max:1200px;
  --ease:cubic-bezier(.22,.61,.36,1);
}

/* ===================== RESET ===================== */
*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth;scroll-padding-top:92px}
body{font-family:'Inter',system-ui,sans-serif;color:var(--ink);background:var(--bg);line-height:1.65;overflow-x:hidden}
h1,h2,h3,h4{font-family:'Poppins',sans-serif;line-height:1.14;letter-spacing:-.01em;color:var(--navy)}
a{text-decoration:none;color:inherit}
ul{list-style:none}
img{max-width:100%;display:block}
.container{width:100%;max-width:var(--max);margin:0 auto;padding:0 26px}
.center{text-align:center;margin-top:42px}
.grad{background:var(--grad);-webkit-background-clip:text;background-clip:text;color:transparent}

/* ===================== BUTTONS ===================== */
.btn{display:inline-flex;align-items:center;gap:9px;padding:14px 26px;border-radius:999px;font-weight:600;font-size:.94rem;cursor:pointer;border:none;transition:transform .25s var(--ease),box-shadow .25s,background .25s;white-space:nowrap}
.btn:hover{transform:translateY(-3px)}
.btn-primary{background:var(--grad);color:#fff;box-shadow:0 14px 28px -12px rgba(37,99,235,.6)}
.btn-dark{background:var(--navy);color:#fff;box-shadow:0 14px 28px -14px rgba(11,30,59,.6)}
.btn-ghost{background:#fff;color:var(--navy);border:1.6px solid var(--line)}
.btn-ghost:hover{border-color:var(--blue)}
.btn-ghost .wa{color:#25d366}
.btn-lg{padding:16px 34px;font-size:1.02rem}
.btn-block{width:100%;justify-content:center}

.eyebrow{display:inline-block;font-family:'Poppins',sans-serif;font-weight:700;font-size:.8rem;letter-spacing:.16em;color:var(--blue);text-transform:uppercase;margin-bottom:18px}
.link-arrow{display:inline-flex;align-items:center;gap:9px;font-weight:700;color:var(--blue);font-size:.95rem}
.link-arrow:hover{gap:13px;transition:gap .25s}

.section-head{max-width:680px;margin:0 auto 52px;text-align:center}
.section-head h2{font-size:clamp(1.8rem,3.8vw,2.6rem);font-weight:800;text-transform:uppercase;margin-bottom:14px}
.section-head p{color:var(--muted);font-size:1.05rem}
.row-head{display:flex;align-items:center;justify-content:space-between;text-align:left;max-width:none}
.row-head h2{margin:0}

section{padding:92px 0}

/* ===================== HEADER ===================== */
.header{position:fixed;top:0;left:0;width:100%;z-index:100;background:#fff;border-bottom:1px solid transparent;transition:.3s}
.header.scrolled{box-shadow:0 8px 26px -16px rgba(15,37,71,.35);border-color:var(--line)}
.nav{display:flex;align-items:center;justify-content:space-between;height:80px}
.logo{display:flex;align-items:center;gap:12px;flex-shrink:0}
.logo-full{height:56px;width:auto;display:block}
.logo-img{width:46px;height:46px}
.logo-text{font-family:'Poppins';font-weight:600;font-size:.78rem;letter-spacing:.04em;color:var(--navy);line-height:1.15}
.logo-text b{font-weight:800;font-size:.96rem;letter-spacing:.01em}
.logo-mark{display:grid;place-items:center;width:46px;height:46px;border-radius:12px;background:var(--grad);color:#fff;font-family:'Poppins';font-weight:800;font-size:1.05rem}
.menu{display:flex;align-items:center;gap:4px}
.menu>a{position:relative;padding:9px 14px;font-size:.9rem;font-weight:600;color:var(--ink);border-radius:8px;transition:.2s}
.menu>a:hover{color:#1d4ed8}
.menu>a.active{color:#1e3a8a}
.menu>a.active::after{content:"";position:absolute;left:14px;right:14px;bottom:2px;height:2.5px;background:var(--grad);border-radius:3px}
.btn-nav{margin-left:10px;color:#fff!important}
.hamburger{display:none;flex-direction:column;gap:5px;background:none;border:none;cursor:pointer;padding:6px}
.hamburger span{width:26px;height:3px;background:var(--navy);border-radius:3px;transition:.3s}
.hamburger.active span:nth-child(1){transform:translateY(8px) rotate(45deg)}
.hamburger.active span:nth-child(2){opacity:0}
.hamburger.active span:nth-child(3){transform:translateY(-8px) rotate(-45deg)}

/* ===================== HERO ===================== */
.hero{padding:130px 0 90px;background:radial-gradient(120% 120% at 80% 0,#eaf2ff 0,#f6f9ff 38%,#ffffff 70%)}
.hero-grid{display:grid;grid-template-columns:1.05fr 1fr;gap:50px;align-items:center}
.hero-text h1{font-size:clamp(2.2rem,5vw,3.6rem);font-weight:800;text-transform:uppercase;margin-bottom:22px}
.hero-desc{font-size:1.12rem;color:var(--muted);max-width:520px;margin-bottom:32px}
.hero-actions{display:flex;gap:16px;flex-wrap:wrap}
.hero-media{position:relative}
.hero-img{width:100%;height:440px;object-fit:cover;border-radius:24px;box-shadow:var(--shadow)}

/* --- Slider del hero (Swiper) --- */
.hero-swiper{position:relative;width:100%;height:440px;border-radius:24px;overflow:hidden;box-shadow:var(--shadow);--swiper-navigation-color:#0b1e3b;--swiper-pagination-color:#22d3ee}
.hero-swiper img{width:100%;height:440px;object-fit:cover;display:block;filter:brightness(1.08) saturate(1.05)}
/* Foto fija del hero (reemplaza al slider) */
.hero-photo{position:relative;width:100%;height:440px;border-radius:24px;overflow:hidden;box-shadow:var(--shadow)}
.hero-photo img{width:100%;height:440px;object-fit:cover;display:block;filter:brightness(1.08) saturate(1.05)}
.hero-slide-overlay{position:absolute;inset:0;z-index:2;pointer-events:none;background:linear-gradient(120deg,rgba(8,21,48,.14),rgba(37,99,235,.06) 55%,rgba(34,211,238,0))}
.hero-swiper .swiper-button-prev,.hero-swiper .swiper-button-next{z-index:6;width:44px;height:44px;border-radius:50%;background:rgba(255,255,255,.92);box-shadow:var(--shadow-sm);transition:background .25s}
.hero-swiper .swiper-button-prev::after,.hero-swiper .swiper-button-next::after{font-size:1rem;font-weight:800}
.hero-swiper .swiper-button-prev{left:14px}
.hero-swiper .swiper-button-next{right:14px}
.hero-swiper .swiper-button-prev:hover,.hero-swiper .swiper-button-next:hover{background:var(--blue)}
.hero-swiper .swiper-button-prev:hover::after,.hero-swiper .swiper-button-next:hover::after{color:#fff}
.hero-swiper .swiper-pagination{z-index:6}
.hero-swiper .swiper-pagination-bullet{background:#fff;opacity:.65;width:9px;height:9px;transition:.25s}
.hero-swiper .swiper-pagination-bullet-active{opacity:1;background:var(--cyan);width:26px;border-radius:5px}

.hero-shield{position:absolute;top:50%;right:-6%;transform:translateY(-50%);width:230px;z-index:10;filter:drop-shadow(0 20px 40px rgba(29,78,216,.45))}
.hero-rings{position:absolute;bottom:8%;right:6%;width:170px;height:170px;border-radius:50%;border:2px solid rgba(96,165,250,.4);box-shadow:0 0 0 16px rgba(96,165,250,.12)}
@keyframes floaty{0%,100%{transform:translateY(-52%)}50%{transform:translateY(-46%)}}

/* ===================== STATS ===================== */
.stats{padding:0;margin-top:-56px;position:relative;z-index:5}
.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:22px}
.stat-card{display:flex;align-items:center;gap:16px;background:#fff;border-radius:var(--radius);padding:26px 24px;box-shadow:var(--shadow-sm);border:1px solid var(--line);transition:transform .3s var(--ease)}
.stat-card:hover{transform:translateY(-6px)}
.stat-card>i{font-size:1.9rem;color:var(--blue);opacity:.85}
.stat-card .stat-num{font-size:1.9rem;font-weight:800;color:var(--navy);line-height:1.1;margin:0}
.stat-card p{color:var(--muted);font-size:.88rem;font-weight:500}

/* ===================== ABOUT ===================== */
.about-grid{display:grid;grid-template-columns:1fr 1fr;gap:60px;align-items:center}
.about-text h2{font-size:clamp(1.8rem,3.6vw,2.5rem);text-transform:uppercase;margin-bottom:20px}
.about-text>p{color:var(--muted);margin-bottom:24px}
.check-list{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:30px}
.check-list li{display:flex;align-items:center;gap:10px;font-weight:600;font-size:.95rem}
.check-list i{color:var(--blue)}
.about-media{position:relative}
.about-media img{width:100%;height:440px;object-fit:cover;border-radius:24px;box-shadow:var(--shadow)}
.play-btn{position:absolute;inset:0;margin:auto;width:74px;height:74px;border-radius:50%;border:none;cursor:pointer;background:rgba(255,255,255,.92);color:var(--blue);font-size:1.3rem;box-shadow:0 16px 36px -10px rgba(15,37,71,.5);display:grid;place-items:center;transition:.3s}
.play-btn:hover{transform:scale(1.08);background:#fff}
.play-btn::after{content:"";position:absolute;inset:-12px;border-radius:50%;border:2px solid rgba(255,255,255,.5)}

/* ===================== PARTNERS (marquee) ===================== */
.partners{padding:46px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);background:#fff;overflow:hidden}
.partners-title{text-align:center;color:var(--muted);font-size:.82rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;margin-bottom:30px}
.marquee{overflow:hidden;-webkit-mask-image:linear-gradient(90deg,transparent,#000 7%,#000 93%,transparent);mask-image:linear-gradient(90deg,transparent,#000 7%,#000 93%,transparent)}
.marquee-track{display:flex;align-items:center;gap:64px;width:max-content;animation:scroll 34s linear infinite}
.marquee:hover .marquee-track{animation-play-state:paused}
.marquee-track img{height:42px;max-width:150px;width:auto;object-fit:contain;flex-shrink:0;filter:grayscale(1);opacity:.62;transition:filter .3s,opacity .3s}
.marquee-track img:hover{filter:none;opacity:1}
@keyframes scroll{from{transform:translateX(0)}to{transform:translateX(-50%)}}
@media(prefers-reduced-motion:reduce){.marquee-track{animation:none;flex-wrap:wrap;justify-content:center}}

/* ===================== SERVICES ===================== */
.services{background:var(--bg-soft)}
.cards-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:28px}
.service-card{background:#fff;border-radius:var(--radius);border:1px solid var(--line);box-shadow:var(--shadow-sm);overflow:hidden;transition:transform .3s var(--ease),box-shadow .3s}
.service-card:hover{transform:translateY(-8px);box-shadow:var(--shadow)}
.sc-img{position:relative;height:190px}
.sc-img img{width:100%;height:100%;object-fit:cover}
.sc-icon{position:absolute;left:24px;bottom:-26px;width:56px;height:56px;border-radius:16px;display:grid;place-items:center;background:#fff;color:var(--blue);font-size:1.35rem;box-shadow:var(--shadow-sm);border:1px solid var(--line)}
.sc-body{padding:42px 26px 30px}
.sc-body h3{font-size:1.2rem;margin-bottom:9px}
.sc-body p{color:var(--muted);font-size:.95rem}

/* ===================== PLANS / SOLUCIONES ===================== */
.plans{background:var(--bg-soft)}
.plans-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:28px;align-items:stretch}
.plan-card{position:relative;display:flex;flex-direction:column;background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:34px 30px;box-shadow:var(--shadow-sm);transition:transform .3s var(--ease),box-shadow .3s}
.plan-card:hover{transform:translateY(-8px);box-shadow:var(--shadow)}
.plan-card.featured{border:2px solid var(--blue);box-shadow:0 28px 56px -24px rgba(37,99,235,.5);transform:scale(1.03)}
.plan-card.featured:hover{transform:scale(1.03) translateY(-8px)}
.plan-badge{position:absolute;top:-14px;left:50%;transform:translateX(-50%);background:var(--grad);color:#fff;font-size:.74rem;font-weight:700;letter-spacing:.04em;padding:6px 18px;border-radius:999px;box-shadow:0 10px 20px -8px rgba(37,99,235,.6)}
.plan-head{padding-bottom:22px;border-bottom:1px solid var(--line);margin-bottom:22px}
.plan-head h3{font-size:1.4rem;margin-bottom:6px}
.plan-head>p{color:var(--muted);font-size:.92rem;min-height:42px}
.plan-price{font-family:'Poppins';font-weight:800;font-size:2.1rem;color:var(--navy);margin-top:12px}
.plan-price span{font-size:.95rem;font-weight:500;color:var(--muted)}
.plan-list{flex:1;margin-bottom:26px}
.plan-list li{display:flex;align-items:flex-start;gap:11px;padding:8px 0;font-size:.94rem;color:var(--ink)}
.plan-list i{color:var(--blue);margin-top:4px;font-size:.85rem}
.plans-note{text-align:center;margin-top:34px;color:var(--muted)}
.plans-note a{color:var(--blue);font-weight:600}

/* ===================== PROJECTS ===================== */
.proj-nav{display:flex;gap:10px}
.pn{width:44px;height:44px;border-radius:50%;border:1.6px solid var(--line);background:#fff;color:var(--navy);cursor:pointer;transition:.25s;font-size:.95rem}
.pn:hover{background:var(--grad);color:#fff;border-color:transparent}
.proj-track{display:grid;grid-template-columns:repeat(4,1fr);gap:26px;margin-top:44px}
.project-card{background:#fff;border-radius:var(--radius);border:1px solid var(--line);box-shadow:var(--shadow-sm);overflow:hidden;transition:transform .3s var(--ease)}
.project-card:hover{transform:translateY(-8px);box-shadow:var(--shadow)}
.pc-img{height:170px}
.pc-img img{width:100%;height:100%;object-fit:cover}
.pc-body{padding:22px}
.pc-body h3{font-size:1.05rem;margin-bottom:8px}
.pc-body p{color:var(--muted);font-size:.9rem}

/* ===================== CTA ===================== */
.cta{background:var(--bg-soft)}
.cta-inner{display:grid;grid-template-columns:1.2fr 1fr;gap:40px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:26px;padding:46px;box-shadow:var(--shadow-sm)}
.cta-left{display:flex;align-items:center;gap:24px}
.cta-logo{width:130px;height:auto;flex-shrink:0}
.footer .logo-full{height:62px}
.cta-left h2{font-size:clamp(1.4rem,2.6vw,2rem)}
.cta-left p{color:var(--muted);margin-top:8px}
.cta-right{text-align:left}
.cta-data{margin-bottom:22px}
.cta-data li{display:flex;align-items:center;gap:12px;padding:7px 0;font-weight:500;color:var(--ink)}
.cta-data i{color:var(--blue);width:18px}

/* ===================== CONTACT ===================== */
.contact-grid{display:grid;grid-template-columns:1fr 1.1fr;gap:60px;align-items:start}
.contact-info h2{font-size:clamp(1.7rem,3.4vw,2.3rem);text-transform:uppercase;margin-bottom:14px}
.contact-info>p{color:var(--muted);margin-bottom:26px}
.contact-list li{display:flex;align-items:center;gap:14px;margin-bottom:16px;font-weight:500;line-height:1.45}
.contact-list i{flex:none;width:42px;height:42px;border-radius:12px;display:grid;place-items:center;background:var(--bg-soft);color:var(--blue)}
.contact-list a{color:inherit;text-decoration:none;transition:color .2s}
.contact-list a:hover{color:var(--blue)}
.contact-actions{display:flex;flex-wrap:wrap;gap:14px;margin-top:30px}
.contact-map{height:100%;min-height:380px;border-radius:var(--radius);overflow:hidden;border:1px solid var(--line);box-shadow:var(--shadow)}
.contact-map iframe{display:block;width:100%;height:100%;min-height:380px}
.contact-form{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:34px;box-shadow:var(--shadow)}
.field{margin-bottom:16px}
.field input,.field textarea{width:100%;padding:14px 16px;border:1.6px solid var(--line);border-radius:var(--radius-sm);font-family:inherit;font-size:.95rem;background:var(--bg-soft);transition:.2s;resize:vertical}
.field input:focus,.field textarea:focus{outline:none;border-color:var(--blue);background:#fff;box-shadow:0 0 0 4px rgba(37,99,235,.12)}
.form-msg{margin-top:14px;font-weight:600;font-size:.92rem}
.form-msg.ok{color:#16a34a}
.form-msg.err{color:#dc2626}

/* ===================== MODAL DE COTIZACIÓN ===================== */
.qmodal{position:fixed;inset:0;z-index:9998;display:none;align-items:center;justify-content:center;padding:20px}
.qmodal.open{display:flex}
.qmodal-backdrop{position:absolute;inset:0;background:rgba(3,10,26,.72);backdrop-filter:blur(4px)}
.qmodal-box{position:relative;width:min(520px,100%);max-height:92vh;overflow:auto;background:#fff;
  border-radius:var(--radius);padding:clamp(26px,4vw,40px);box-shadow:0 30px 80px rgba(0,0,0,.42);animation:qIn .38s both}
@keyframes qIn{from{opacity:0;transform:translateY(26px) scale(.97)}to{opacity:1;transform:none}}
.qmodal-box h3{font-family:Poppins,sans-serif;font-size:clamp(1.4rem,3vw,1.9rem);text-transform:uppercase;margin-bottom:6px}
.qmodal-sub{color:var(--muted);margin-bottom:22px;font-size:.95rem}
.qmodal-box select{width:100%;padding:14px 16px;border:1.6px solid var(--line);border-radius:var(--radius-sm);
  font-family:inherit;font-size:.95rem;background:var(--bg-soft);cursor:pointer;transition:.2s}
.qmodal-box select:focus{outline:none;border-color:var(--blue);background:#fff;box-shadow:0 0 0 4px rgba(37,99,235,.12)}
.qmodal-x{position:absolute;top:14px;right:14px;width:38px;height:38px;border:0;border-radius:50%;
  background:var(--bg-soft);color:var(--navy);cursor:pointer;font-size:1rem;transition:.2s}
.qmodal-x:hover{background:var(--blue);color:#fff}

/* ===================== FOOTER ===================== */
.footer{background:#fff;border-top:1px solid var(--line);padding:64px 0 0}
.footer-grid{display:grid;grid-template-columns:1.7fr 1fr 1fr 1fr;gap:40px}
.footer .logo{margin-bottom:16px}
.footer-col>p{margin:0 0 16px;font-size:.92rem;color:var(--muted)}
.footer-col h3{font-size:1.02rem;margin-bottom:16px;color:var(--navy)}
.footer-col a{display:block;color:var(--muted);font-size:.92rem;padding:5px 0;transition:.2s}
.footer-col a:hover{color:var(--blue);padding-left:5px}
.socials{display:flex;gap:12px}
.socials a{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;background:var(--bg-soft);color:var(--blue);transition:.3s}
.socials a:hover{background:var(--grad);color:#fff;transform:translateY(-4px)}
.footer-bottom{margin-top:48px;border-top:1px solid var(--line);padding:22px 0}
.footer-bottom .container{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.footer-bottom p{font-size:.88rem;color:var(--muted)}
.fb-links a:hover{color:var(--blue)}

/* ===================== WHATSAPP FLOAT ===================== */
.whatsapp-float{position:fixed;bottom:26px;right:26px;width:58px;height:58px;border-radius:50%;background:#25d366;color:#fff;display:grid;place-items:center;font-size:1.7rem;z-index:90;box-shadow:0 12px 30px -8px rgba(37,211,102,.7);animation:pulse 2.2s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(37,211,102,.45)}70%{box-shadow:0 0 0 16px rgba(37,211,102,0)}100%{box-shadow:0 0 0 0 rgba(37,211,102,0)}}

/* ===================== PRELOADER (intro 3D) ===================== */
.preloader{position:fixed;inset:0;z-index:9999;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:26px;background:radial-gradient(circle at 50% 38%,#ffffff 0,#eaf2ff 100%);transition:opacity .6s ease,visibility .6s ease}
.preloader.hide{opacity:0;visibility:hidden}
.pre-stage{position:relative;width:180px;height:180px;display:grid;place-items:center;perspective:900px}
.pre-logo{width:120px;height:auto;transform-style:preserve-3d;backface-visibility:visible;animation:spin3d 2.6s linear infinite}
@keyframes spin3d{from{transform:perspective(700px) rotateY(0deg)}to{transform:perspective(700px) rotateY(360deg)}}
.pre-ring{position:absolute;width:180px;height:180px;border-radius:50%;border:3px solid transparent;border-top-color:var(--blue);border-right-color:var(--cyan);animation:spinRing 1s linear infinite}
@keyframes spinRing{to{transform:rotate(360deg)}}
.pre-bar{position:relative;width:210px;height:4px;border-radius:4px;background:#d7e4fb;overflow:hidden}
.pre-bar span{position:absolute;left:0;top:0;height:100%;width:45%;border-radius:4px;background:var(--grad);animation:preLoad 1.6s ease-in-out infinite;will-change:transform}
@keyframes preLoad{0%{transform:translateX(-120%)}100%{transform:translateX(320%)}}

/* ===================== REVEAL ANIM ===================== */
.reveal{opacity:0;transform:translateY(30px);transition:opacity .7s var(--ease),transform .7s var(--ease)}
.reveal.visible{opacity:1;transform:none}

/* ===================== PORTAL DE TICKETS (tickets.html) ===================== */
.menu>a.active{color:#1e3a8a}
.page-hero{position:relative;padding:150px 0 70px;color:#fff;background:linear-gradient(120deg,rgba(8,21,48,.93),rgba(11,30,59,.85)),url('assets/img/page-hero-bg.jpg') center/cover}
.hero-overlay{position:absolute;inset:0;background:radial-gradient(circle at 75% 30%,rgba(37,99,235,.35),transparent 45%)}
.page-hero h1{font-size:clamp(2rem,5vw,3.1rem);font-weight:800;margin-bottom:14px;color:#fff;position:relative}
.hero-eyebrow{display:inline-flex;align-items:center;gap:9px;font-weight:600;font-size:.82rem;letter-spacing:.14em;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.18);padding:8px 16px;border-radius:999px;margin-bottom:22px;position:relative}
.hero-eyebrow i{color:#60a5fa}
.page-hero-desc{max-width:620px;color:#cdd9ee;font-size:1.08rem;margin-bottom:18px;position:relative}
.crumbs{font-size:.9rem;color:#9fb2d4;position:relative}
.crumbs a{color:#7eb0ff}
.crumbs span{margin:0 6px}

.support-channels{padding:50px 0 0}
.channels-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:20px}
.channel-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:24px;text-align:center;box-shadow:var(--shadow-sm);transition:transform .3s var(--ease)}
.channel-card:hover{transform:translateY(-5px)}
.channel-card i{font-size:1.6rem;color:var(--blue);margin-bottom:10px}
.channel-card h3{font-size:1rem;margin-bottom:4px}
.channel-card a,.channel-card span{color:var(--muted);font-size:.9rem;font-weight:500}
.channel-card a:hover{color:var(--blue)}

.ticket-portal{padding-top:60px}
.ticket-grid{display:grid;grid-template-columns:1.7fr 1fr;gap:34px;align-items:start}
.ticket-form-wrap{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}
.ticket-form-head{background:linear-gradient(120deg,var(--navy),var(--navy-2));color:#fff;padding:28px 32px}
.ticket-form-head h2{font-size:1.4rem;display:flex;align-items:center;gap:12px;color:#fff}
.ticket-form-head p{color:#c7d4ec;font-size:.95rem;margin-top:6px}
.ticket-form{padding:30px 32px}
.ticket-form .row{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.ticket-form .field{margin-bottom:18px}
.ticket-form label{display:block;font-weight:600;font-size:.9rem;color:var(--navy);margin-bottom:7px}
.ticket-form input,.ticket-form select,.ticket-form textarea{width:100%;padding:13px 15px;border:1.6px solid var(--line);border-radius:var(--radius-sm);font-family:inherit;font-size:.95rem;background:var(--bg-soft);transition:.2s}
.ticket-form textarea{resize:vertical}
.ticket-form input:focus,.ticket-form select:focus,.ticket-form textarea:focus{outline:none;border-color:var(--blue);background:#fff;box-shadow:0 0 0 4px rgba(37,99,235,.12)}
.ticket-form input[type=file]{padding:10px;background:#fff;cursor:pointer}
.hint{display:block;color:var(--muted);font-size:.8rem;margin-top:6px}

.ticket-aside{display:flex;flex-direction:column;gap:22px}
.aside-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:26px;box-shadow:var(--shadow-sm)}
.aside-card h3{font-size:1.1rem;margin-bottom:10px;display:flex;align-items:center;gap:10px}
.aside-card h3 i{color:var(--blue)}
.aside-card>p{color:var(--muted);font-size:.92rem;margin-bottom:16px}
.aside-card.highlight{background:var(--grad);color:#fff;border:none}
.aside-card.highlight h3,.aside-card.highlight h3 i{color:#fff}
.aside-card.highlight p{color:#e6efff}

.status-form{display:flex;gap:10px}
.status-form input{flex:1;padding:12px 14px;border:1.6px solid var(--line);border-radius:var(--radius-sm);font-family:inherit;background:var(--bg-soft)}
.status-form input:focus{outline:none;border-color:var(--blue);background:#fff}
.status-form .btn{padding:12px 20px}
.status-result{margin-top:16px;font-size:.92rem}
.status-box{border:1px solid var(--line);border-radius:var(--radius-sm);padding:16px;background:var(--bg-soft)}
.status-box .badge{display:inline-block;padding:4px 12px;border-radius:999px;font-size:.78rem;font-weight:700;color:#fff;margin-bottom:8px}
.status-box .badge.proc{background:#f59e0b}
.status-box .badge.done{background:#16a34a}
.status-box .badge.none{background:#dc2626}
.status-box p{margin:4px 0;color:var(--ink)}

.sla-list li{display:flex;align-items:center;gap:10px;padding:8px 0;border-bottom:1px dashed var(--line);font-size:.95rem}
.sla-list li:last-child{border:none}
.sla-list b{margin-left:auto;color:var(--navy)}
.dot{width:11px;height:11px;border-radius:50%}
.dot.crit{background:#dc2626}.dot.high{background:#f59e0b}.dot.med{background:#3b82f6}.dot.low{background:#16a34a}

/* ===================== RESPONSIVE ===================== */
@media(max-width:1024px){
  .stats-grid{grid-template-columns:repeat(2,1fr)}
  .cards-grid{grid-template-columns:repeat(2,1fr)}
  .proj-track{grid-template-columns:repeat(2,1fr)}
  .hero-shield{width:180px}
}
@media(max-width:900px){
  .menu{position:fixed;top:80px;right:0;width:min(320px,82%);height:calc(100vh - 80px);background:#fff;flex-direction:column;align-items:stretch;gap:4px;padding:24px;box-shadow:-10px 0 40px -20px rgba(15,37,71,.4);transform:translateX(110%);transition:transform .35s var(--ease);overflow-y:auto}
  .menu.open{transform:translateX(0)}
  .menu>a{padding:13px 14px;font-size:1rem}
  .menu>a.active::after{display:none}
  .btn-nav{margin:10px 0 0;justify-content:center}
  .hamburger{display:flex}
  .hero-grid,.about-grid,.contact-grid,.cta-inner{grid-template-columns:1fr;gap:40px}
  .hero-media{order:-1}
  .hero-shield{width:150px;right:0}
  .ticket-grid{grid-template-columns:1fr;gap:26px}
  .channels-grid{grid-template-columns:repeat(2,1fr)}
  .cta-left{flex-direction:column;text-align:center}
  .footer-grid{grid-template-columns:1fr 1fr}
  .plans-grid{grid-template-columns:1fr;max-width:460px;margin:0 auto}
  .plan-card.featured{transform:none}
  .plan-card.featured:hover{transform:translateY(-8px)}
  .plan-head>p{min-height:0}
}
@media(max-width:560px){
  section{padding:64px 0}
  .stats-grid,.cards-grid,.proj-track,.check-list{grid-template-columns:1fr}
  .stats{margin-top:-30px}
  .marquee-track{gap:44px}
  .marquee-track img{height:34px;max-width:120px}
  .channels-grid{grid-template-columns:1fr}
  .ticket-form .row{grid-template-columns:1fr}
  .ticket-form,.ticket-form-head{padding-left:22px;padding-right:22px}
  .footer-grid{grid-template-columns:1fr}
  .cta-inner{padding:30px}
  .row-head{flex-direction:column;align-items:flex-start;gap:18px}
  .hero-img,.about-media img,.hero-swiper,.hero-swiper img,.hero-photo,.hero-photo img{height:320px}
}